With two bustling cafés open seven days from 5.30am to Midnight, the Sunshine Coast University Hospital needs a coffee supplier they can trust.
As Operations Manager Matt Reid explains, Merlo has been able to meet and exceed the needs of the Sunshine Coast University Hospital.
"What I like about Merlo specifically is the support network that they provide."
"We've got a lovely account manager that comes up every other day just about from Brisbane. There's nothing that they can't and won't do for us.
"It's one of the best franchising or leasing agreements that I've been a part of.
"Whether it be the bright blue sign that people see or just knowing that the quality of coffee that they will get each and every time they come to a Merlo store.
"(Being with Merlo) has impacted the business very, very well here. This store is our best performing store within the whole hospital precinct."