Get In Touch
We’d love to hear from you, whether you have a question about your Friend of Merlo card, if you’re keen on stocking Merlo in your business, or if you have an upcoming community event or fundraising initiative you’d like us to know about.
HAVE A QUESTION ABOUT YOUR FRIEND OF MERLO ACCOUNT?
Visit the FAQ page for information on Bean Dollars, downloading the app, and updating your details. If you have any other questions about your account or rewards, please fill out the form below so we can help you out. If you want to join the program, sign up here!
TRYING TO FIND A MERLO COFFEE STORE NEAR YOU?
Visit the locations page for the full contact details and trading hours for each Merlo Coffee cafe and Torrefazione.
NEED WHOLESALE COFFEE?
If you are a cafe or bar and understand the importance of serving quality fresh espresso coffee and strive to maintain consistency in your product, then we would love to talk. Find out more here, and complete the form so one of our friendly Account Managers can get in touch.
GOT SOME FEEDBACK ABOUT A RECENT VISIT?
If you have feedback about your experience in one of our stores, we’d love you to Spill the Beans. At the end of every month we’ll randomly select one lucky bean spiller to receive a $20 Merlo Coffee gift card.
Please note if you are an existing customer and have an emergency, please do not use this form to contact us – please contact our after-hours number on 0410 653 370.