More than just a loyalty card

One card, many perks


Become a Friend of Merlo today to receive:


  • Two free coffees when you join and activate your card
  • Every 11th coffee is free (Merlo owned stores only)
  • 10% discount when you load $50 or more to your card
  • Exclusive monthly offers
  • Invitations to special events
  • Opportunity to join our cupping sessions


You can read the full terms and conditions of our Friend of Merlo loyalty program here.

Got a burning question?

We’re busily developing a new and improved Friend of Merlo program to begin rewarding our valued customers for buying beans online. So, for a short period, there will unfortunately be no Friend of Merlo website login available. We assure you that the wait will be worth it!

If you have picked up your Friend of Merlo card in-store you’ll need to activate your card online here. After that it’ll take 24 hours for your card to complete it’s activation, then you can start earning coffee points. Happy swiping!

Yes! Your Friend of Merlo card can be loaded with cash and used as a pre-paid card. You can load it with whatever value you like, but when you load your card with $50 or more in-store, you’ll receive a 10% discount (ie. a $50 top-up only costs you $45). Ultimately, this means you’re getting 10% off the cost of your coffee! Plus, you don’t have to lug your wallet with you all the time, so it’s a win-win! Please note that the top-up facility is only available in-store at the moment.

To check your card balance you just need to log in to this website here.

The Friend of Merlo program is valid only at Merlo owned cafes and Torrefaziones (excluding licensed locations in domestic and international airports). If your local cafe serves Merlo, you can always ask if they have a loyalty card that you can collect stamps on to earn a free coffee there.