Become a Merlo Cafe Partner | Supply Great-Tasting Coffee

Become a Cafe Partner

Where specialty coffee meets tailored business solutions. With an Italian heritage and a heart in hospitality, we are a proudly Australian family-owned and operated.

Globally sourced, ethically traded, and locally roasted in Brisbane, we have been mastering the craft of specialty coffee since 1992. Proudly serving over 1500 customers, and operating 17 Merlo owned cafés, we know what it takes to stand out in the crowd.

So if you’re chasing big dreams fuelled by fresh coffee, and are ready to do things differently.

GET IN TOUCH

We go above and beyond for our wholesale partners, offering the best coffee, equipment, onsite training and ongoing support within the industry. With a network of specialised technicians and a 24/7 emergency hotline, we have you covered should you ever need assistance with your equipment or run out of stock.

We understand the importance of convenience and simplicity when it comes to running your business. Our friendly and dedicated customer service team are on hand to make ordering easy, whether it’s via the phone or our online portal.

Your order is manually picked from our daily fresh roast then packed and checked by our dedicated warehouse team before it’s delivered direct to you. We stand by our reputation for putting you first, whenever you need us.

We don’t believe in a one-size-fits-all approach when it comes to machinery for your business.

Volume, functionality, reliability and visual appeal are all considered when sourcing industry proven, premium equipment.

We have partnered with industry leaders such as La Marzocco, San Remo and Wega, along with Mazzer Robur SE and Puqpress Q2 grinders and tampers or automated commercial machines to suit your needs.

Our team of Account Managers, each with extensive knowledge and industry experience, are dedicated to supporting you both in the lead up to opening day and as part of our ongoing relationship to help your business succeed.

We nurture our partners with the best coffee training in the business. Merlo 1:1 Coffee training covers fundamentals, presentation, cleaning, maintenance and troubleshooting. We understand that consistently delivering exceptional coffee day after day is vital to the success and reputation of your business.

Learn more about wholesale coffee training here.

Our team of skilled roasters bring over a century of collective experience to work every day. Experts in extracting the perfect roast, they utilise our state-of-the-art facilities to track the temperature and speed of each roast, using analytics to ensure our handcrafted roast profiles are repeated with precision each and every time.

Our Brambati roaster is equipped with a colour sorter that photographs each bean three times for uniformity of roast across each batch.

These quality assurance measures are a result of Merlo’s commitment to innovation and set us apart as we continue to invest in crafting the perfect cup.

Already a Wholesale Customer?

If you have a wholesale-related emergency, please contact our after hours phone number on 0410 653 370.

Need to reorder? Order now via our wholesale portal below.

Merlo wholesale login