HOW MUCH DOES SHIPPING COST?
We offer FREE freight across Australia for online orders of $50 or more. If your order is under $50 there is a flat fee of $11.50 for the delivery of your freshly roasted coffee.
HOW QUICKLY WILL I RECEIVE MY COFFEE?
Once your order has left our Bowen Hills factory, it can take 1 to 5 business days to be delivered, depending on your location. Remote areas may experience longer delivery times, so please contact our team for an estimate before you place your order.
Limited edition coffee is roasted to order just for you, so please allow for a few extra days from order until dispatch. Any orders placed on a weekend or on a public holiday will be processed the next business day.
DO YOU SHIP INTERNATIONALLY?
If you’re desperately craving your Merlo from a land other than down under, contact us for a quote today.
CAN I TRACK MY ORDER?
We use StarTrack, Couriers Please or Australia Post services to get your freshly roasted coffee out to you. If you’re worried about your order or would like more information on tracking, you can always call us on 1800 MERLOS (637 567).
100% Happiness Guarantee
We offer a 100% happiness guarantee both in-store and online. If you are not 100% happy with the beans or a coffee you’ve purchased in-store just let one of our friendly staff know. We will remake the coffee for you – pronto – or we will send a bag of beans to you to replace those ordered!
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